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MEET YOUR PROFESSIONAL BRAZILIAN CLEANER
North Metro Atlanta House Cleaning Services
✓ 100% Satisfaction Guaranteed
✓ Same House Cleaner You Know and Love Every Regularly Scheduled Visit
✓ Cleaning Supplies Included
✓ Highly Reviewed By Hundreds Before You
✓ Discounts Up To 20% For Recurring Cleaning Services
Frequently Asked Questions
WHY choose us?
We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.
What are some tHINGS TO CONSIDER BEFORE SCHEDULING YOUR CLEANING SERVICE?
What kind of condition is my home in? How soon do I need the cleaning services? What type of cleaning service is needed?
For recurring cleaning services, how often does your home need cleaning? What is the square footage of the house that needs cleaning? How much time do I want to reserve for my house cleaning?
Do you send the same professional cleaner each time?
We do our best to send the same house cleaner to your home for a recurring cleaning services. If certain cleaners are unavailable we make sure that your appointment is honored with another Brazilian Cleaner.
Do you clean tile grout or bathroom mold?
To remain affordable in terms of the service time, we do not clean tile grout. If you require serious help, we'd recommend looking into and hiring a Tile & Grout Cleaning Service.
For health concerns, we do not clean away bathroom mold. A mold removal specialist would be better equipped for this service, and they can provide assurance that the mold will be safely and surely taken care of.
How do the cleaners gain access to my home if I am at work?
Just let us know your preference. If you would like to issue us a key for future cleanings, it can be handed to your cleaners. We are also happy to access a lockbox or obtain keys from the front desk of your building when given permission.
What my cleaning person’s safety?
For safety reasons, no cleaner can lift items weighing over 25 pounds or make use of stepladders or stools. If you would like us to clean behind furniture or appliances, please move it in advance of our arrival.
How do you accept payment for cleaning services?
We accept Apple Pay, Zelle, Venmo and CashApp as forms of payments.
How many house cleaners can I expect?
We do only assign one cleaner per job for our flat-rate pricing. For jobs valued at $300 or more, we can make arrangements to send a team of 2 upon request.
What happens in case of a late cancellation or lockout?
Because we organize and coordinate all of our appointments a few days in advance, a late cancellation fee equal to you initial deposit will be applied to commitments cancelled within 24 hours of the agreed-upon appointment date.
This fee also applies if our cleaners are unable to enter the home. For example, if the client is not home or if no access is otherwise provided or arranged.
Are recurring cleaning services better for me?
Regular, recurring home cleaning services are truly better for your stress level and they an immeasurable sense of accomplishment. Imagine going into a new week or springing into the weekend with an already clean and tidy home!
With Brazilian Cleaner's recurring cleaning services we aim to provide an incredible peace of mind as the more often your Brazilian Cleaner cleans, the more familiar they are with your home and your preferences.
Are you insured?
We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
What about pets?
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
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